Cookie Policy

Last Updated: February 2025

We use cookies to enhance your experience on our website and analyze website traffic. This policy explains what cookies are, how we use them, and how you can manage your preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience by:

Improving Functionality

  • Remembering your preferences and settings
  • Maintaining your session while browsing
  • Enabling secure access to our services

Enhancing Experience

  • Understanding how you use our website
  • Improving website performance and content
  • Providing relevant information and services

2. Types of Cookies We Use

Essential Cookies

Required for website functionality

Always Active

These cookies are necessary for our website to function properly and cannot be disabled. They enable core functionality such as:

  • Session management and security
  • Form submission and validation
  • Cookie consent preferences
  • Basic website navigation

Duration: Session cookies (deleted when browser closes) and persistent cookies (up to 1 year)

Analytics Cookies

Help us understand website usage

These cookies collect anonymous information about how visitors use our website, helping us improve performance and user experience:

  • Page views and popular content
  • User journey and navigation patterns
  • Website performance metrics
  • Error tracking and debugging

Duration: Up to 2 years | Data: Anonymous aggregated statistics only

Marketing Cookies

Track visitors for advertising purposes

These cookies track your activity to provide relevant advertisements and measure campaign effectiveness:

  • Social media platform integration
  • Targeted advertisement delivery
  • Campaign performance measurement
  • Cross-device user recognition

Duration: Up to 1 year | Note: May share data with advertising partners

Preference Cookies

Remember your settings and preferences

These cookies remember your preferences to provide a more personalized experience:

  • Language and region settings
  • Display preferences and themes
  • Form data and contact preferences
  • Accessibility and user interface settings

Duration: Up to 6 months | Purpose: Enhanced user experience personalization

3. Manage Your Cookie Preferences

Cookie Control Center

Use the controls above to customize your cookie preferences. Your choices will be saved and applied immediately.

4. Third-Party Cookies and Services

Our website may include services from third-party providers that may set their own cookies:

Analytics Services

  • Google Analytics: Website traffic analysis and user behavior tracking
  • Performance Monitoring: Website speed and functionality optimization

Communication Tools

  • Contact Forms: Secure form submission and data processing
  • Email Services: Newsletter and communication management

Note: Third-party services are subject to their own privacy policies and cookie practices. We recommend reviewing their policies if you have concerns about data collection.

5. Managing Cookies in Your Browser

You can also manage cookies directly through your browser settings:

Google Chrome

Settings → Privacy and security → Cookies and other site data

Safari

Preferences → Privacy → Manage Website Data

Firefox

Options → Privacy & Security → Cookies and Site Data

Microsoft Edge

Settings → Privacy, search, and services → Cookies

Impact of Disabling Cookies

Please note that disabling certain cookies may affect website functionality. Essential cookies cannot be disabled as they are required for basic site operation. Disabling analytics or preference cookies may limit our ability to improve your experience but will not prevent you from using our services.

6. Your Rights and Choices

Data Protection Rights

Under Singapore's Personal Data Protection Act (PDPA) and other applicable privacy laws, you have the following rights regarding cookies and data collection:

Right to Consent

Choose which cookies to accept or reject

Right to Access

Know what cookies are stored on your device

Right to Withdraw

Change your preferences at any time

Right to Delete

Request deletion of stored cookie data

7. Contact Us About Cookies

If you have questions about our cookie policy or need assistance managing your preferences, please contact us:

Contact Information

+65 6294 7185
38 Robinson Road
Singapore 068906

Response Times

Email inquiries: Within 24 hours
Phone support: 9:00 AM - 6:00 PM SGT
Business days: Monday - Friday